Last updated: 2026

Data Privacy Policy

Introduction

Scope

This privacy policy will help you understand how Olla System Limited uses and protects the data you provide to us when you visit and engage with us. We reserve the right to change this policy at any given time, and you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to visit our website frequently.

What User Data We Collect

When you visit the website and engage with us, we may collect the following data:

• Your IP address.
• Your name, contact information, and email address.
• Other information, such as interests and preferences.
• Data profile regarding your online behaviour on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

• To better understand your needs.
• To improve our services and products.
• To send you promotional emails containing the information we think you will find interesting.
• To contact you to fill out surveys and participate in other types of market research.
• To customize our website according to your online behaviour and personal preferences.

Safeguarding and Securing the Data

Olla System Limited is committed to securing your data and keeping it confidential. Olla System Limited has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Terms and Definitions

"us", "we" and "our" refer to Olla System Limited

1.5 Responsibilities

The Data Protection Officer is responsible for all aspects of the implementation and management of this policy unless noted otherwise.

Department heads and supervisors are responsible for the implementation of this policy, within the scope of their responsibilities, and must ensure that all staff under their control understand and undertake their responsibilities accordingly.

Policy

Your Privacy Rights

This Privacy Policy describes privacy rights regarding the collection, usage, storage, sharing, and protection of personal information to ensure it is in line with NDPC regulations, including database applications, services, tools, and physical contact with us, regardless of how you access or use them. If you have created a username, identification code, password, or any other piece of information as part of the access security measures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these conditions.

Consent

The acceptance will give consent upon access to the platforms, or use of services, content, features, technologies, or functions offered on our website, digital platforms, or visit any of our offices for official or non-official purposes. This Policy governs the use of Olla System Limited services and intervention projects by our users and stakeholders unless otherwise agreed through a written contract.

Your Personal Information

When you use Olla System Limited Services, we collect information sent to us by your computer, mobile phone, or other electronic access device. The automatically collected information includes but is not limited to data about the pages you access, your computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, trace to and from the sites, referral URL, ad data, standard web log data, still and moving images.

We may also collect the information you provide us, including but not limited to information on a web form, survey responses, account update information, email, phone number, the organization you represent, social position, and correspondence with Olla System Limited support services. We may also collect information about your transactions, inquiries, and your activities on our platform or premises. We may also use information provided by these parties, like social media sites.

What we will do with your personal information

The purpose of collecting your personal information is to provide you with efficient, enjoyable, and secure services. We may use your information to:

• Provide service and support
• Process applications and send notice about your transaction to the requesting parties
• Verify your identity.
• Resolve disputes / collect fees, and troubleshoot problems
• Manage risk or detect, prevent, or remediate fraud or other potentially prohibited or illegal activities.
• Detect, prevent, or remediate violations of laws, regulations, standards, guidelines, and frameworks.
• Improve Olla System Limited services by implementing aggregate customer or user preferences
• Measure the performance of Olla System Limited
• Track information breaches and remediate such identified breaches
• Manage and protect our information technology and physical infrastructure.

Cookies

Cookies are small files placed on your computer's hard drive, enabling the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences, and to present content, options, or functions that are specific to you.

Like most interactive websites, our website uses cookies to enable the tracking of your activity for the duration of a session. Our website uses only encrypted session cookies, which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user's computer. They will typically store information in the form of a session identification that does not personally identify the user.

How we protect your personal information

We store and process personal data using secure systems and infrastructure designed to protect against unauthorized access, loss, misuse, disclosure, or alteration.

We implement appropriate technical, organizational, and physical security measures, including but not limited to data encryption, firewalls, access control mechanisms, and restricted physical access to our systems and data centres. Access to personal data is limited to authorized personnel based on defined roles and responsibilities.

Where personal data is to be transferred to a country without an adequate level of data protection, we shall obtain the data subject's explicit consent or ensure that such transfer is carried out in accordance with applicable data protection laws.

These measures are regularly reviewed and updated to ensure the ongoing security and integrity of personal data.

Security

We will always hold your information securely. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels. This site uses Secure Sockets Layer/Transport Layer Security (SSL/TLS v1.2 - v1.3) to ensure secure transmission of your data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform.

The URL address will also start with https:// depicting a secure webpage. SSL applies encryption between two points, such as your PC and the server you're connecting to. Any data transmitted during the session will be encrypted before transmission and decrypted at the receiving end. This ensures data integrity during transmission.

Olla System Limited has also taken measures to comply with global Information Security Management Systems (ISMS); we have therefore put in place digital and physical security measures to limit or eliminate the possibility of data privacy breach incidents.

Data Confidentiality Rights

Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request sight of, and copies of, any information we keep on you if such requests are made in compliance with the Freedom of Information Act and other relevant enactments. While Olla System Limited is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes but is not limited to adopting and enforcing appropriate security measures, such as non-sharing of passwords and other platform login details, and adherence with physical security protocols on the premises, dealing with only authorized officers of the agency.

Links to other websites and premises

Certain transaction processing channels may require links to other websites or organizations other than ours. Please note that Olla System Limited is not responsible and has no control over the website domain. We do not monitor or review the content of other websites that are linked to ours. Please be aware that we are responsible for the privacy practices and content of our websites. We encourage users to be aware that when they visit the website, they should evaluate the security and trustworthiness of the site before providing any personal information. Olla System Limited will not accept any responsibility for loss or damage in whatever way resulting from the disclosure to third parties of personal information.

Governing Law

This Privacy Policy is made according to the Nigerian Data Protection Act (2023) and other relevant Nigerian laws, regulations, or international conventions applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation, or convention, such provision shall be subject to the overriding law, regulation, or convention.

Breaches of Policy

Olla System Limited will take all necessary measures to remedy any breach of this policy, including the use of our disciplinary or contractual processes where appropriate.